ABOUT US Privacy Policy

Handling of personal information

As for handling of personal information that is collected from customers, IWATA LABEL Co., Ltd. (hereinafter, "Our company") defines our privacy policy (hereinafter, the "Policy") as described below in accordance with the Personal Information Protection Law.

1. Our company's policy for personal information protection
Our company promises herein that in accordance with the Personal Information Protection Law and other related rules and regulations, we will manage important personal information we collect from our customers strictly and properly, while implementing adequate safety measures necessary for preventing illegal access, loss, damage, falsification, and leakage of personal information.
2. Personal information
In our privacy policy, "personal information" is defined as information related to an identifiable customer that can be identified as a particular individual by means of their name, birthday, or other descriptions or personal information (that can be used as an identification to a particular individual.) To have transaction with customers, our company might ask customers to give us the following personal information for the purposes described in section 3.
  • * Name
  • * Address
  • * Telephone/Fax number
  • * Birthday
  • * Occupation and workplace
  • * E-mail address
  • * Other information necessary for achieving the purposes described below
3. Purposes
Our company uses personal information of customers only for the purposes below.
  • (1) To improve services that our company provides
  • (2) To provide customers with beneficial information regarding our services via e-mail or direct mail
  • (3) To respond to inquiries from customers or a request for information materials
  • (4) To research and analyze marketing data, and to develop new services
  • (5) For notification of certain matters necessary for our business operations
  • (6) For providing certain matters related to or accompanied by our services
4. Provision for third parties
Our company never provides third parties with personal information about our customers without their consent. However, this does not apply to the following cases.
  • (1) Where personal information is provided along with business transferred or merged to a third party
  • (2) When cooperation is required for those entrusted by a national institution or a municipal organization to carry out a certain service, where the implementation of the relevant service could be interfered with getting consent from customers
  • (3) Where within the circumstance of shared use purposes requested as below (5) described
  • (4) Where it is deemed to be legal to provide a third party with personal information in accordance with laws, rules, and regulation regarding personal information protection
5. Shared use
Our company shares personal information of customers as described below.
  • (1) Items of personal information to be shared with
    • * Name
    • * Address
    • * Telephone/FAX numbers
    • * Birthday
    • * Occupation and workplace
    • * E-mail address
    • * Other information necessary for achieving any of the shared use purposes described in (3) below
  • (2) Range of those to be shared with (IWATA LABEL GROUP)
  • (3) Purposes of sharing personal information
    • * To improve services that our company provides
    • * To provide customers with beneficial information regarding our group services via e-mail or direct mail
    • * To respond to inquiries from customers or a request for information materials
    • * To research and analyze marketing data, and to develop new services
    • * For notification of certain matters necessary for our business operating
    • * For providing certain matters related to or accompanied by our services
  • (4) Personal information manager IWATA LABEL Co.,Ltd.
6. Personal information disclosure
Our company will disclose personal information under the request from a customer in accordance with the Personal Information Protection Law and disclosure will be implemented after an immediate confirm with the customer about the disclosure request whether is consented. However, this does not apply to cases where our company is not obligated to disclose information in accordance with the Personal Information Protection Law or other related rules and regulations. It should be noted that there might be a charge incurred for the disclosure which will be billed to the customer. Thank you for your understanding.
7. Revision and suspension of use of personal information
  • (1) Where requested by a customer to make corrections to personal information related due to the reason that the relevant personal information is not true, or where requested by a customer to suspend the use of personal information due to the reason that the personal information is being used beyond the range of the purposes that described or the reason that the personal information has been collected falsely or illegally, our company will immediately confirm with the customer who made the relevant request, and conduct an immediate necessary investigation. Based on the investigation, our company will take necessary measures to correct the content of the personal information or to suspend the use of the personal information after we notify the customer. It should be noted that when our company determines that the above-mentioned measures should not be taken based on valid proper reasons, we are still liable to notify the customer.
  • (2) Where requested by a customer to delete his or her personal information, if we determine that we should to respond to the relevant request, our company will delete the relevant personal information only after we notify and confirm with the customer.
8. Contact
Please contact us at below address if you want to make a request of disclosure, correction, suspension, or deletion of personal information. Your comments or ideas about the privacy policy are also welcomed.
Corporate address :
5-15-18 Mitsui, Ichinomiya-shi, Aichi 491-0827 Japan
Name :
IWATA LABEL Co., Ltd. Headquarters
Tel :
+81-586-76-1611
9. Privacy policy update
Our company reviews the use of personal information to the situation applied which is proper or not and promise to keep making improvements on it. If the privacy policy is subjected to a necessary revision or update, we will make a notice at our homepage website. We are obligated to acquire the prior confirmation and consents from the customers if it is subjected to a law or government regulations.